1. Company Information
These Terms and Conditions govern your use of services provided by TechEarnest ("we," "our," or "the Company"), a technology services company with offices in Melbourne, Australia and Pune, India. Our Indian office is located at 221 – VTP Trade Park, Pune – 411060, Maharashtra, India.
2. Services Overview
TechEarnest specializes in:
- Advisory Services
- Implementation Services
- Managed Services
- Resource Augmentation
Our primary solution offerings include ServiceNow Solutions, Salesforce Solutions, and upcoming Microsoft Solutions.
3. Service Delivery
Our service delivery approach follows four key steps:
- Assess & Analyse: Evaluation of IT systems and identification of improvement opportunities
- Implement & Enhance: Solution execution with focus on IT experience improvement
- Advice & Adopt: Strategic roadmap creation and solution guidance
- Manage: Ongoing support until complete solution mastery
4. Intellectual Property Rights
All content, including but not limited to the TechEarnest logo, website design, images, text, and methodologies, is the exclusive property of TechEarnest and is protected by international intellectual property laws.
5. Client Obligations
Clients agree to:
- Provide accurate and complete information necessary for service delivery
- Maintain confidentiality of any provided access credentials
- Use services in compliance with applicable laws and regulations
- Provide timely feedback and approvals as required
6. Service Level Agreements
Specific service level agreements are provided based on the service type:
- Advisory Services: Project-specific timelines and deliverables
- Implementation Services: Milestone-based delivery commitments
- Managed Services: 24/7 support with defined response times
- Resource Augmentation: Availability and expertise guarantees
7. Contact Information
For any questions regarding these terms, please contact us at:
- Email: Info@techearnest.com
- Phone: +91 20 6708 7147
- Address: 221 – VTP Trade Park, Pune – 411060, Maharashtra, India
8. Governing Law
These terms shall be governed by and construed in accordance with the laws of India and Australia, as applicable to the respective service delivery locations.