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Upgrade resolution time with automation and holistic visibility as well as intelligent workflows that streamline processes across departments. Faster ITSM is a stimulant for digital transformation enabling your whole enterprise to function faster and better. Entitle employees with a consistent, smooth experience across devices – mobile, laptop or tablet. Provide convenient self-service options to empower employees to get the support and resources they need swiftly with the help of ServiceNow’s virtual agent; it is accessible across devices and allows natural language, conversational style interactions to quickly resolve issues. No more hold ups and fuss to resolve an issue or request. Empower your enterprise, with our support, by implementing ServiceNow for convenient, user-friendly self-service portals and industry-leading configurations for handling requests, incidents, problems, change and service level management (SLM). Deliver quality service dynamically and resolve issues in just seconds with full visibility into all processes and services through dashboards and analytics that provide real-time information.
Transform IT operations management with our expertise in implementing ServiceNow ITOM. Shift IT operations from being reactive to a proactive bearing Provide high-quality and high-performance services with enhanced visibility and AI capabilities. Manage multi-cloud environments with ease through a single platform that improves cost and service management. Absolute, real-time visibility across the enterprise infrastructure, services and apps leads to improved service availability with swift responses and resolutions. This in turn refines the business productivity and performance. Survey of operational metrics using Machine Learning (ML) provides insights ahead of time to potential issues that can cause a service outage. You’ll be able to focus on any disruptions quickly thanks to the ServiceNow platforms analysis of rich data on your enterprise’s infrastructure performance. We support you in implementing ServiceNow ITOM to integrate easily with your preferred existing tools and infrastructure.
ServiceNow ITBM is not only supporting IT departments but also is managing investments in technology to meet business needs. Streamline all business requests with automated processes to reduce congestion, reduce costs and drive faster time-to-market. This platform will assist you in tracking your spending on infrastructure investment and assessing the value being delivered. Our ServiceNow experts will help you minimize resource costs on dispensable applications and identify applications you could invest in to bring real profit to the business. Scale on-demand with ServiceNow’s cloud architecture will help identify work demands and align them to your business initiatives to allocate resources and funds to the highest priority requests. Moreover, ServiceNow will help you align your IT investment with your organization’s objective, thereby helping in responding rapidly to changes. Appraise your project’s aftermath by connecting your investment plan to your work plan. And finally, Replace or retire legacy business management applications based on their relevance and usage.
Enable end-to-end management across the entire asset lifecycle with comprehensive visibility from a single source of truth. Automation of routine tasks and intuitive workflows simplify asset management. You’ll be able to act quickly, optimize utilization, minimize risk and cut costs. Comprehensive visibility accelerates processes and minimizes redundancies. Automated discovery eliminates manual errors and provides a complete view of IT assets on-premise and in cloud environments. Drive seamless collaboration across every lifecycle stage from request and procurement to retirement. Track costs and contracts for every asset – hardware, virtual or consumable. Comprehensive visibility and tracking enables optimization of utilization and elimination of redundancies. Connected data from a single source of truth enable actionable insights to cut costs and optimize asset management while reducing risk. Minimize waste by optimizing your software licenses.
Your employees deserve frustration-free HR interactions. Take an employee-focused approach to manage your HR workflows, be it during employee onboarding or other employee lifecycle events. We help you leverage ServiceNow to eliminate painful manual processes. Use automated workflows and the convenience of a virtual agent across devices to resolve issues faster and serve more employees. Accelerate all HR processes across an employee’s entire journey through the organization from recruitment to resignation. In addition to OOB ServiceNow functionality, we provide a unique Applicant Tracking Application for the recruitment process that helps both HR and applicants keep track of their progress, linking with external job sites. Our Identity and Access Management app automates managing access permissions for every profile in your organization with access granted in just minutes to new employees whilst automatically and immediately revoking the access upon termination or resignation. Automate mundane and repetitive tasks to free your HR team from administration and reporting activities. Our experts help you automate employee onboarding, relocation, and off-boarding processes aligned with your organization’s policies. Also, set up reports and dashboards to monitor and improve your HR processes for maximum productivity. Let your employees interact with a user-friendly HR service portal to submit requests and find answers to their questions. The portal can be accessed through multiple devices – laptop, mobile, and tablet – creating a unified customer experience. Our Workflow solutions can help streamline employee lifecycle across various departments. Get full visibility into employee lifecycle events to improve staffing efficiency. Get a complete understanding of employee queries to prioritize higher-value support requests. Get a clear view of HR processes to standardize frequent interactions, documentation, and resolution procedures. ServiceNow integrates with your existing systems to streamline workflows across multiple departments including IT, Facilities, Finance, and Legal. We help you connect your core HR tools to the platform to ensure information updates and changes reflect on all the relevant systems. The integration enables you to transfer employee information from custom legacy applications into ServiceNow and vice-versa.
One cloud does not fit all” may be the first lesson learned in the cloud era. Today’s enterprises rely on mixed infrastructures comprising data centers, SaaS vendors, managed services providers, and incompatible commercial and proprietary applications. Adding more complexity are diverse workflows and data dependencies with internal applications and business partners. Our integration expertise helps you securely connect people, processes, data, and systems Your employees deserve frustration-free HR interactions. Take an employee-focused approach to manage your HR workflows, be it during employee onboarding or other employee lifecycle events. We help you leverage ServiceNow to eliminate painful manual processes. Use automated workflows and the convenience of a virtual agent across devices to resolve issues faster and serve more employees. Accelerate all HR processes across an employee’s entire journey through the organization from recruitment to resignation. In addition to OOB ServiceNow functionality, we provide a unique Applicant Tracking Application for the recruitment process that helps both HR and applicants keep track of their progress, linking with external job sites. Our Identity and Access Management app automates managing access permissions for every profile in your organization with access granted in just minutes to new employees whilst automatically and immediately revoking the access upon termination or resignation. Automate mundane and repetitive tasks to free your HR team from administration and reporting activities. Our experts help you automate employee onboarding, relocation, and off-boarding processes aligned with your organization’s policies. Also, set up reports and dashboards to monitor and improve your HR processes for maximum productivity. Let your employees interact with a user-friendly HR service portal to submit requests and find answers to their questions. The portal can be accessed through multiple devices – laptop, mobile, and tablet – creating a unified customer experience.